About the Author:

Sandra L. Masters, CPCU, ITP has more than 20 years experience in sales, marketing, and training and development in the insurance industry.  She is a member and currently serves as Webinar Producer for the Society of Insurance Trainers & Educators (SITE). She is also an active member in the Arizona CPCU Chapter serving on the I-Day committee. She is the founder of PrepAdemy™, a Virtual Classroom Community for Students Preparing to PASS Institute Exams. Sandy completed her undergraduate degree in Finance from Chico State University, received an MBA from Sacramento State University, and earned the Advanced Certificate in Internet Marketing from University of San Francisco Online. Previously, she was a sales executive for the American Institute for CPCU and Insurance Institute of America, currently known as The Institutes™.