Recordings: AIC 47 Claims Leadership and Organizational Alignment

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AIC 47 – Claims Leadership and Organizational Alignment is one of multiple courses needed to earn the Associate in Claims AIC-M designation. AIC 47 is considered an intermediate course.

Chapter 1— The Aligned Organization
Chapter 2— Cultivating Organizational Alignment
Chapter 3— Aligning Claims Within the Insurance Organization
Chapter 4— Employee Development
Chapter 5— Managing Across Organizational Boundaries
Chapter 6— Managing the Claims Function
Chapter 7— Creating Competitive Advantage
Chapter 8— Business Continuity Planning
Chapter 9— Claims Decision Support
Chapter 10— Claims Application of Big Data


These recordings (combined with textbook and course guide study) will help to prepare you to take the AIC 47 exam at Prometric or at an Onsite testing center. Books and exam fees are not included in the cost of the class. The fee to access the recordings is $279.

Learn about the new AIC completion tracks that allow you to specialize in property, liability, multi-line adjuster, personal auto, and workers comp.


AIC 47 – Claims Leadership and Organizational Alignment will help:

  • Increase organizational efficiency by learning how to transition your focus from claims handling to managing a claims team.
  • Elevate the role of claims professionals throughout your organization.
  • Set yourself apart as a valuable contributor to your organization’s success with thorough knowledge of proven claims leadership practices.