Recordings: AIC 31 Property Claim Practices

You must be a member to view class content and register for classes. Please Login or register for free.

Immediate Access to Class Lectures

Live online class begins 11/11/19 and ends 12/30/19 Mondays at 6:00 – 7:15 pm ET

If you are joining the live weekly class, please make sure you read the first chapter, watch the lecture recording, and complete your course guide BEFORE class. The live class time will be student interactive application exercises. If you do not do the prep work prior to class, you will be lost.

To access over 19 hours of class recordings based on existing course materials, register to become a member of PrepAdemy by clicking the link above. To pay for access to the recordings: Once you receive your ID/password, navigate back to this page and click on the button “Register for $279” to pay for access to the recordings using a credit card. If you would like to pay by check please call 480-895-0060.

Order the “AIC 31 recommended materials package” (text and course guide) from The Institutes by calling 1-800-644-2101 or by visiting their website

AIC 31 – Property Claim Practices is one of multiple courses needed to earn the Associate in Claims designation. AIC 31 is considered an intermediate course.

Chapter 1 – Property Insurance Basics
Chapter 2 – Property Insurance: Valuation, Limits and Conditions
Chapter 3 – Loss Adjustment Process
Chapter 4 – Loss Investigation
Chapter 5 – Good-Faith Investigation and Coverage Defenses
Chapter 6 – Fraud Investigations
Chapter 7 – Fundamentals of Estimating
Chapter 8 – Fundamentals of Residential Construction
Chapter 9 – Merchandise Losses
Chapter 10 – Business Income Losses
Chapter 11 – Specialty Losses


These recordings (combined with textbook and course guide study) will help to prepare you to take the AIC 31 exam at Prometric or at an Onsite testing center. Books and exam fees are not included in the cost of the class. The fee to access the recordings is $279.

Learn about the new AIC completion tracks that allow you to specialize in property, liability, multi-line adjuster, personal auto, and workers comp.


AIC 31 – Property Claim Practices will help:

  • Make better property claim decisions by understanding how to determine coverage and the value of a claim.
  • Process claims more efficiently with a proven process for determining cause of loss.
  • Set yourself apart as a valuable contributor to your organization’s success with technical knowledge
    of the property claims process.